Everything you need to know about getting your kits
over €35
To mainland France
48h business days
Carefully packaged
14 days
Satisfaction guaranteed
Delivery time: 2-3 business days after dispatch (Colissimo)
Delivery time: 3-5 business days
Delivery time: 5-7 business days
Any customs fees are the responsibility of the recipient.
Once your package is dispatched, you'll receive an email with your Colissimo tracking number. You can track your package in real-time on the La Poste website.
You have 14 days after receipt to return an unopened product in its original packaging.
Send an email to contact@brushandsmile.fr with your order number and reason for return.
Carefully pack the product in its original packaging. We'll send you the return address.
Once we receive and verify the package, we'll process the refund within 5 business days.
Received a damaged or defective product? Don't worry!
Your satisfaction is our priority. We always do our best to find a solution.
Want to exchange a kit for a different model? Contact us and we'll find the best solution together.
Yes, if your order hasn't been dispatched yet. Contact us quickly by email with your new address.
Currently, we only deliver to home addresses via Colissimo. Pickup point delivery will be available soon!
First check with your neighbors or building manager. If you can't find it, contact us with your tracking number and we'll open an investigation with Colissimo.
Return shipping costs are your responsibility, except for defective products where we cover the cost of reshipping the new product.