1. Introduction
At Brush & Smile, we take the protection of your personal data very seriously. This policy explains how we collect, use, and protect your information.
2. Data Controller
The data controller is:
- Brush & Smile
- Email: contact@brushandsmile.fr
3. Data Collected
We collect the following data:
When placing an order:
- First and last name
- Email address
- Delivery address
- Phone number (optional)
- Order history
When subscribing to our newsletter:
When using our website:
- Browsing data (pages visited, duration)
- Technical data (browser type, device)
4. Purpose of Processing
Your data is used to:
- Process and ship your orders
- Contact you regarding your order
- Send our newsletter (if subscribed)
- Improve our website and services
- Respond to your contact requests
5. Legal Basis
- Contract performance: processing your orders
- Consent: newsletter subscription
- Legitimate interest: improving our services
6. Data Retention
- Customer data: 3 years after last order
- Billing data: 10 years (legal requirement)
- Newsletter: until unsubscription
7. Data Sharing
Your data may be shared with:
- Carriers (Colissimo/La Poste): for delivery
- Payment providers: to secure transactions
We never sell your data to third parties.
8. Your Rights
Under GDPR, you have the following rights:
- Access: obtain a copy of your data
- Rectification: correct your data
- Erasure: request deletion of your data
- Objection: object to processing
- Portability: receive your data in a standard format
To exercise these rights, contact us: contact@brushandsmile.fr
9. Cookies
Our website uses cookies for:
- Essential cookies: cart and session functionality
- Analytics cookies: understanding how you use our site
You can manage your cookie preferences in your browser settings.
10. Security
We implement security measures to protect your data:
- Secure connection (HTTPS)
- Secure payments through certified providers
- Limited access to personal data
11. Changes
This policy may be updated. In case of significant changes, we will inform you by email or via our website.
12. Contact
For any questions regarding your personal data:
You may also file a complaint with the CNIL (French data protection authority) if you believe your rights are not being respected.
Last updated: January 2025